Meet The Park House Team

Park House is owned by husband and wife, Geoff and Zo Butcher, along with their daughter Hannah and son Mike. Together they run a number of other homes as a true family business with a real family ethos.

Geoff

Owner

We have owned and operated care homes since 1997; our passion for delivering great care and our zero tolerance for anything else has only grown year on year.

Our strapline “Because we care” is very real and, as individuals and a family, we get personally very upset if we fail to deliver anything less than brilliant care.

I am personally legally and, I feel, morally responsible for each and every home and its residents. If I am not visiting a home, I am in daily contact with the managers and their teams. Our systems and processes are all geared to letting me and my directors know when things have not been done and providing information to enable us to constantly improve.

We never think “this is great and it’s good enough” – we always strive to do better.

Hannah

Operations Director

I have been working in the business for nearly 15 years.

My job now is Operations Director supporting the managers and their staff teams to make sure that we maximise the overall wellbeing of each and every resident.

Unlike other homes, this is not just about making sure that there is no poor care, it is about instilling and maintaining a passion for excellence in everything we do. Part of my job is to ensure the smooth running of the homes with really fast purchasing so if a resident needs something it is in the home within hours, not days or weeks.

I am also responsible for the décor and maintenance of the homes and hopefully making sure they are homely and fulfil the wishes and aspirations of each individual resident and their relatives alike.

Michael

Finance Director

My role as Finance Director is to ensure the long term financial sustainability of the Care Home.

I am also responsible for Health & Safety, Data Protection and Information Technology. I regularly work from our Care Homes as it’s important to be hands-on, working with our teams to ensure that the necessities of regulation don’t detract from the demanding job of delivering great care.

Unlike many in the care industry, we are investing significantly in IT; we see it as an effective way of continually improving the quality of care and to continue to be more responsive to our resident’s and staff’ needs. Our systems tell us in real-time if things have not been done; Care is a 24/7 business and we work every hour necessary to ensure that issues are addressed immediately.

 

All of the team at Park House are trained in NVQ level 2 or 3 in care or higher, with the majority of the team further trained in specialised areas such as falls, dementia, stroke, diabetes and dysphagia.

Before a resident arrives at Park House, a full assessment is carried out by the Manager or Clinical Lead to ensure that Park House can fully meet the person’s needs and to devise an interim care plan.

The team take great care in getting to know residents during the first couple of weeks after arrival and devise a specialised person-centred care plan based on their individual needs.

Ruth

Registered Manager

“I have worked in Social Care for 37 years and have vast experience of working with people who live with a learning difficulty and with people who live with dementia. I am a qualified Social Worker and Practice Teacher and have recently completed my Level 5 Certificate in Leadership.

My experience includes working in the field as well as managing various services such as day centres, residential care homes, high dependency teams and I have currently been the Registered Manager at Park House Nursing Home for the past 3 years.

I am committed to offering the best possible, person-centred, service to the people who live at Park House and strive continually to improve on this.”

Adriana

Deputy Manager and Clinical Lead

“I have been a Registered Nurse for just over ten years and continue to be very passionate about my role. I trained as a Registered Nurse in Romania and initially gained experience in Intensive Care and Liver Transplant.

After four years I decided I needed a change and came to England, where I started working at Park House Nursing Home. Since then I have been working alongside a great team and continue to be very motivated and have worked hard to develop my role. I now hold the position of Deputy Manager and Clinical Lead.

I am a firm believer in keeping my role updated and as well as training through the care home, which is relevant to all aspects of my work, I have also been in a Preceptorship Training Programme at The Dudley Group NHS Foundation Trust doing days of study for Sepsis, Tissue Viability and many other relevant topics. I am always active within the learning process as I think this is very important when you want to deliver the best care.”

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